C.H. Robinson Launches Digital Dispatch
Global logistics company C.H. Robinson announced a major efficiency for carriers through the launch of Digital Dispatch, its enhanced load matching platform. Utilizing a new algorithm powered by data science and artificial intelligence (AI), Digital Dispatch analyzes a broad range of data to offer more timely and precise load recommendations based on a carrier’s unique search history and preferences within Navisphere Carrier.
The technology proactively provides carriers with real-time, hyper-customized recommendations, sent immediately via text or email, as soon as a suggested load becomes available, reaching carriers wherever they are through their preferred channel of communication.
Digital Dispatch first became available in February to contract carriers that own one to 10 trucks, with plans to expand to larger carriers in the future.